• Location: Remote / Kansas City HQ (Hybrid Options)

• Employment Type: Full-Time or Part-Time

About the Role:
As a Transportation Scheduler, you’ll play a vital role in coordinating safe, timely, and efficient rides for clients across Missouri, Kansas, and Iowa. You’ll be the bridge between passengers, drivers, and facility partners — helping us deliver healthcare-grade transportation with precision.

Key Responsibilities:

• Receive and organize ride requests via phone, email, or portal

• Assign and schedule drivers based on location, vehicle type, and availability

• Maintain real-time communication with drivers to handle reroutes or delays

• Ensure data accuracy and HIPAA-compliant handling of passenger information

• Support facility partners with responsive communication

Requirements:

• Strong organizational and multitasking skills

• Calm under pressure and solution-oriented

• Familiarity with scheduling software (training provided)

• Healthcare or transportation experience a plus

• HIPAA knowledge preferred

Perks:

• Work with a physician-led, mission-driven team

• Opportunity to grow into team lead or regional roles

• Flexible shifts and remote/hybrid options

• Make a direct impact on patient access and safety

Apply for This Role

• Location: Remote / Kansas City HQ

• Employment Type: Part-Time or Full-Time

About the Role:
DocRide is looking for a Client Support Representative to assist clients, families, and healthcare providers with ride-related inquiries. This role is ideal for someone who is empathetic, clear in communication, and comfortable working with diverse communities, including elderly and disabled populations.

Key Responsibilities:

• Respond to client questions by phone, email, and chat

• Guide users through ride requests and status updates

• Assist with partner onboarding and documentation

• Handle feedback, complaints, and follow-ups with professionalism

• Maintain detailed call records and case notes

Requirements:

• Excellent verbal and written communication

• Patient, respectful, and client-focused

• Tech-savvy and comfortable with CRM/ticketing tools

• Bilingual a plus (especially Spanish)

Perks:

• Join a growing healthcare startup with physician-led leadership

• Training provided (HIPAA, customer care standards)

• Flexible hours available

• Be the voice of dignity and support for underserved clients

Apply for This Role